Warehouse Operatives work in various warehouse environments taking deliveries, checking for damaged/missing items, storing goods, moving stock, picking/packing orders, loading goods for dispatch, maintaining stock records/documentation and cleaning. They are skilled at working under pressure and to tight deadlines.
The role requires safe use of a variety of equipment, machinery and vehicles, as relevant to the role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.
Warehouse Operatives communicate with a wide range of people/customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services (e.g. Traffic/Warehouse Management Systems)
Duration – 12-15 months
Study mode/frequency – Regular attendance on bespoke virtual learning environment and face-to-face meetings planned in with a dedicated tutor
Qualification – Upon completion the apprentice will receive: Supply Chain Warehouse Operative Level 2 standard
Knowledge and Skills
- Materials and equipment handling
- Waste and the environment
- Safe use of equipment and machinery
- Packaging, moving, handling and receiving stock
- Use of IT, technology and systems
- Regulation and legislation
- Customer service
- The vision, objectives and brand of the organisation
- Proposed and actual changes to systems
- Health & Safety
- Communication and effective working
- Integrity, credibility, honesty, positivity and personal drive
- Personal commitment to minimising the effect of work on the environment
- Take ownership of own performance and skills
- Adapt to and embrace the use of technology, systems and equipment
Functional Skills – Required to work towards Level 2 in maths and English, unless exempt with recognised prior learning.
Assessment – End point assessment which may include: test of knowledge; competency based interview; assessment of evidence; presentation & questioning and a professional discussion.